Privacy Policy

Last Updated: September 24, 2026

This Privacy Policy describes how plateau-ibis collects, uses, and protects your personal information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you:

  • Enroll in our courses through our website
  • Contact us via email or other communication channels
  • Subscribe to our newsletters or updates
  • Participate in surveys or feedback forms

The types of information we may collect include:

  • Name and contact information
  • Email address
  • Course preferences and selections
  • Payment information (processed securely through third-party payment processors)

How We Use Your Information

We use the information we collect to:

  • Process your course enrollments and provide training services
  • Communicate with you about your enrollment and course updates
  • Send you administrative information and important notices
  • Improve our website and services based on your feedback
  • Respond to your inquiries and support requests
  • Comply with legal obligations and enforce our terms

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your data is stored on secure servers located in Canada and is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website and delivering our services
  • Payment processors who handle course enrollment transactions
  • Legal authorities when required by law or to protect our rights

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please review our Cookies Policy.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for data processing where applicable
  • Object to certain types of data processing

To exercise these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

plateau-ibis
142 Wellington Street West
Toronto, ON M5V 3E2
Canada
Email: [email protected]